STORE POLICY
Customer Care
Viv's Creation is sewn with love, not perfection. We want you to enjoy your product as much as we enjoyed making it. There may be minor flaws, but our policy is to fix only major ones. If your product comes in with significant issues, such as design imperfections, we will work with you to resolve them. At Viv's Creation, we strive to make sure your product fits just for you and adds a personal touch to your everyday moments.
Privacy & Safety
Your privacy is essential to me, and I want you to feel completely comfortable when shopping here. Any personal information you provide, such as your name, address, or payment details, is used solely to process and fulfill your order. I never sell, share, or misuse your information for any reason. This is our strict privacy policy. All payments are handled securely through trusted payment platforms, so your personal and financial details remain protected.
I also take great care to ensure that communication and data shared through my website are secure and confidential. Whether you’re placing an order, sending a message, or requesting a custom piece, your information stays private and safe. I deeply value the trust you place in my small business and treat your data with the same respect and responsibility I’d want for my own.
Wholesale Inquiries
If you’re interested in offering my handmade products, such as bags, wallets, or accessories, in your store or boutique, I’d love to collaborate! Each item is crafted with care, comfort, and attention to the small details that make handmade goods stand out. My products are not just items; they are designed to bring a warm, personal touch to any shop or retail space, and I’m always excited to work with people who appreciate the charm of handcrafted work.
Please get in touch with me through my Contact Page or email me directly with details about the items you’re interested in, estimated quantities, and any customization or packaging ideas you have. I’ll respond as soon as possible with wholesale pricing, production timelines, and shipping options. Because all products are made to order, wholesale requests may require additional processing time depending on the size and complexity of the order. I’ll always communicate clearly so you know exactly what to expect. I look forward to hearing from you and potentially working together to share handmade creativity with even more people.
Thank You!
Thank you so much for supporting my unique handmade business! Every item is sewn with care, creativity, and a deep love for the craft. I genuinely enjoy bringing your one-of-a-kind ideas to life, and it means the world to me that you’ve chosen to shop small. Each order helps me continue doing what I love — designing, sewing, and sharing these special handmade goods that bring warmth and joy into people’s lives.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments